[{"data":1,"prerenderedAt":21},["ShallowReactive",2],{"release-notes-entry-2026-q3-clearer-connection-guidance":3},{"note":4,"quarter":12,"newer":15,"older":18},{"title":5,"date":6,"summary":7,"description":7,"html":8,"href":9,"canonical":10,"canonicalIsExternal":11},"Clearer answers when a connection test fails","2026-07-31","When a trading platform refuses a connection, Toolbox now explains what happened, whose side it is on, and what to do next.","\u003Cp>Testing platform credentials used to end in a short technical line that raised more questions than it answered — and, worse, sometimes suggested trying again when trying again could never help.\u003C\u002Fp>\n\u003Cp>Now a failed test opens a proper explanation: what the platform refused, which side the cause is on, and the specific steps that will resolve it. It stays on screen for as long as you need it, and a summary remains next to the form afterwards so you can reopen the full text at any time. Every case includes a details block you can copy straight into a conversation with us or with your platform provider.\u003C\u002Fp>\n\u003Cp>Two things worth calling out. When the cause is on our side — for example our connector needs updating for a newer server — we say so plainly rather than sending you to check your own setup. And if we cannot run the check at all, you now see that clearly instead of a success message, so credentials can never be saved on the strength of a test that never ran.\u003C\u002Fp>\n","\u002Frelease-notes\u002F2026\u002Fq3\u002Fclearer-connection-guidance","https:\u002F\u002Ftoolbox.cplugin.com\u002Frelease-notes\u002F2026\u002Fq3\u002Fclearer-connection-guidance",false,{"label":13,"path":14},"Q3 2026","\u002Frelease-notes\u002F2026\u002Fq3",{"title":16,"href":17},"How usage-based pricing works — the full explanation","\u002Frelease-notes\u002F2026\u002Fq3\u002Fusage-based-pricing-explained",{"title":19,"href":20},"Your crypto payment address now appears instantly","\u002Frelease-notes\u002F2026\u002Fq3\u002Finstant-crypto-address",1791920739335]